What should I do if I paid for an item, and it has not yet arrived?
Your item's arrival time will depend on a variety of factors, including the shipping method you selected when you purchased the item. If you believe that your item has not arrived after a reasonable amount of time, the first step we recommend is to ...
How to Bulk Edit (Update) Existing Listings
From the Members Area > Selling > Seller Tools > Default Listing Settings page, you can set up the default settings to use when you create new listings. However, these settings will only affect new listings you create, and will not affect your ...
Register Your App
Register Your App Registering your app with Hip eCommerce gives you your API key and allows you to start working on your app. When your app is created, it starts with Provisional Access to our production systems to use during development. Provisional ...
Pay Later (by Check or Money Order)
As with most eCommerce websites, once a buyer places store items within their shopping cart and is ready to checkout, an order is only completed once payment is made for the order. If payment is not completed - then no order is created. However, with ...
Requesting a Final Value Fee Credit
You're responsible for final value fees whether you complete a transaction with a buyer or not. In a few circumstances, however, you may be eligible for a final value fee credit. Requirements for Final Value Fee Credits When to Request a Final Value ...