Hip is made up of three separate websites: HipStamp, HipPostcard, and HipComic. On each site, you'll find a collectible specific community of buyers and sellers from around the globe. All the items for sale and auction are from individual sellers. Hip eCommerce is not directly involved in the transaction, but instead acts as a marketplace.
Before you purchase
Create an account
To make a purchase, you'll need to create an account. It's fast and free! Keep in mind that you'll need an account for each site (there is no account overlap between HipStamp, HipPostcard, and HipComic). To create your account, go to the homepage and click 'Sign Up' at the top of the page.
Read the item details and shipping information
Before you purchase an item, be sure to read over the description under the 'Details' tab. You can find information about the shipping costs and methods under the 'Shipping' tab. Each individual seller decides how to ship their items.
If you have a question about a listing or auction, you can reach out to the Seller directly by clicking the 'Question' tab on the listing page.
Place your purchase
Add to cart
Click 'Add to Cart' and then either 'Continue Shopping' to go back to the shop or 'View in Checkout' to place your purchase. In your shopping cart, click 'Proceed to Checkout.'
Complete your order
On the next page, you'll add your shipping address and select your Payment method. You can pay using your PayPal account or using your credit or debit card. All payments are processed via PayPal, but a PayPal account will generally not be needed to pay by credit or debit card. When you click 'Place Your Order,' a pop-up window should appear to prompt you to sign into PayPal or add your credit or debit card details.
Each time you buy something, you have an opportunity to leave feedback about your experience. Feedback consists of a positive, negative, or neutral rating, along with a short comment. To leave feedback on an item you've purchased, go to Members Area > Buying. Find the transaction and click the 'Leave Feedback' button to the right.
Problems with your order
If you haven’t received your order or an item wasn’t as it was described, the first step is to contact the seller. Go to the Members Area > Buying page, then click on the 'Contact Seller' button next to the order.
If the seller isn't able to resolve the issue, please file a claim with PayPal, as your eligible purchase + shipping cost will be covered by PayPal's Buyer Protection. For more information on PayPal's Buyer Protection, and how to file a claim, please see: https://www.paypal.com/us/webapps/mpp/paypal-safety-and-security
PayPal Generally, a buyer will need to have a PayPal account to pay via PayPal, but they may be able to pay using a card through PayPal without having a PayPal account. To pay by PayPal, when checking out, select PayPal as the payment method. The ...
Each Seller on Hip creates their own discounts for their shop. They might share a code, or they might advertise a sale on particular listings. If a Seller shares a code with you, you can apply it to your purchase during checkout. If a Seller has ...
Viewing Your Orders
To view your order(s), sign in to your account, and proceed to the "Members Area" (once signed in, there will be a link to the Members Area at the very top of every page on Hip). Then clicking on the "Buying" tab, which should automatically bring you ...
Returns, Refunds & Exchanges
Hip is a venue made up of independent Sellers who run their own stores. This means that each Seller is responsible for their own policies regarding refunds, exchanges, and returns. Individual policies will vary from shop to shop. Before purchasing, ...
If you’d no longer like to receive emails from Hip, you can unsubscribe. To unsubscribe from emails: Sign in to your account. Click Members Area. Click Email Preferences under the My Account header on the right side of the screen. You can choose ...